Terms and Conditions


These Terms and Conditions (“Terms”) govern the use of our online payment services. By using our online payment platform, you agree to comply with and be bound by these Terms. Please read them carefully. If you do not agree to these Terms, you should not use our services.

  1. Definitions

Service: The online payment service provided by OPAL.

User: Any individual or entity who uses the Service.

We/Us/Our: Refers to OPAL, the provider of the Service.

You/Your: Refers to the User of the Service.

Transaction: A payment or series of payments made using the Service.

  1. Use of the Service

2.1 Eligibility

To use the Service, you must be at least 18 years old and capable of entering into a legally binding agreement.

2.2 Account Registration

You may be required to create an account to use the Service. You agree to provide accurate, current, and complete information during the registration process and to update such information to keep it accurate, current, and complete.

2.3 Prohibited Uses

You agree not to use the Service for any unlawful purposes or in any way that could harm us, our affiliates, or any other party.

  1. Payments

3.1 Payment Methods

We accept various forms of payment, including credit and debit cards, electronic bank transfers, and other methods as listed on our website. You agree to provide accurate and valid payment information.

3.2 Authorisation

By providing payment information, you authorise us to charge the payment method you specify for any amount due in connection with your use of the Service.

3.3 Recurring Payments

If you set up recurring payments, you authorize us to automatically charge your selected payment method for those payments until you cancel the service.


3.4 Payment Confirmation

Upon successful completion of a transaction, you will receive a confirmation email. Please retain this confirmation for your records.

  1. Fees

4.1 Service Fees

We may charge fees for the use of our Service. The current fees are outlined on our website and are subject to change. You agree to pay any applicable fees as they become due.

4.2 Taxes

You are responsible for any taxes, duties, or other governmental charges that apply to your transactions.

  1. Refunds and Disputes

5.1 Refund Policy

Our refund policy is detailed on our website and is subject to change on a per event basis. Please review it before making a payment. Refunds, if applicable, will be processed in accordance with this policy.

5.2 Disputes

If you believe there has been an error in a transaction, please contact us immediately. We will investigate and, if necessary, take appropriate action.

  1. Security

6.1 Data Protection

We use industry-standard security measures to protect your payment information. However, we cannot guarantee absolute security. You agree to use the Service at your own risk.

6.2 Unauthorised Access

You are responsible for maintaining the confidentiality of your account information and for any activity that occurs under your account. Notify us immediately if you suspect any unauthorised use of your account.

  1. Limitation of Liability

To the maximum extent permitted by law, we shall not be liable for any indirect, incidental, special, consequential, or punitive damages, or any loss of profits or revenues, whether incurred directly or indirectly, or any loss of data, use, goodwill, or other intangible losses, resulting from your use of the Service.

  1. Changes to Terms

We may modify these Terms at any time by posting the revised terms on our website. Your continued use of the Service after such changes constitutes your acceptance of the new Terms.

  1. Governing Law

These Terms shall be governed by and construed in accordance with the laws of England and Wales, without regard to its conflict of law principles.


  1. Contact Information

If you have any questions about these Terms, please contact us at:


Welcome In Community Centre, 55 Bedford Drive, Leeds, LS16 6DJ


0113 2619103

  1. Miscellaneous

11.1 Entire Agreement

These Terms constitute the entire agreement between you and us regarding the use of the Service and supersede any prior agreements.

11.2 Severability

If any provision of these Terms is found to be invalid or unenforceable, the remaining provisions will remain in full force and effect.

11.3 Waiver

Our failure to enforce any right or provision of these Terms will not be considered a waiver of those rights.

By using our online payment services, you acknowledge that you have read, understood, and agree to be bound by these Terms and Conditions.